Banwells Automotive Solutions has a large team of highly trained desktop engineers in house. This allows us to respond to numerous inspections using desktop assessment software such as Audatex to update clients’ systems instantly.
The way in which the process works is very effective. Instead of physically calling out a vehicle assessment engineer to inspect a vehicle, all the information we need is simply sent over to us electronically by using a desktop system.
Our engineers receive a series of images and repairer’s detailed estimates to work against. The estimates are interrogated thoroughly, and repair costs can be authorised in accordance with the principal’s requirements and agreed rates.
Banwells can receive images in all manners and have a bespoke SMS image tool that allows an insured and third party to submit images of vehicles direct into our estimating systems.
The desktop based systems have transformed the way in which the industry works and as always, Banwells have been at the forefront of this technology revolution.