Total Loss Settlement Services

Total Loss Claims

A total loss is when the cost of the repair exceeds the market value of the vehicle, around one in seven car accident claims results in a "total". Our team are dedicated to providing the best settlement services so your company doesn’t have to worry.

With settlement requests arriving from FNOL, repair networks or salvage partners, Banwells’ specialist settlement team, consisting of engineers and CII qualified claims staff, establishes a true market value for a vehicle and agrees a settlement directly with the policyholder or Third Party. Banwells’ Total Loss Settlement Services are proven to provide quick, cost-effective turnaround on high volumes of instructions.

All Banwells engineers hold the AQP Salvage Categorisation qualification - "someone who has a comprehensive technical education and training record, relevant to motor repair. They will have passed and hold a current competency based assessment, on salvage categorisation, provided by the IAEA or equivalent industry recognised body" (Source -

Our dedicated team of trained engineers can help settle these total loss claims on behalf of motor insurance companies. Our engineers make sure to thoroughly research and investigate every total loss claim in extensive detail. Our team are experts and will make sure to negotiate to the best of their ability to agree to a claim that suits all parties involved.

If you’re interested in our settlement services, please contact one of our friendly team members and they’ll be happy to assist with any questions you may have.